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Email Whitelisting

Email Whitelisting

To ensure you do receive your Blue Lagoon skincare emails you’ll need to do the following (don’t worry it’s pretty straight forward).

You need to add our email address to your email ‘whitelist’ – this is a list of email addresses and domain names which you WANT to hear from. So it tells your email provider to please make sure these ones get delivered to your inbox.

Each email system has a different way to ‘white list’, we’ve added links below to the how to's for some of the biggest. If yours isn’t there then contact your providers customer service team for instructions. (please also send them to us, and we might add to the below to help out the next person!)

In your inbox find an email from us (
Drag it to the “Primary” tab of your inbox

Open an email from us (
There should be a “+” symbol next to our ‘From name’
Click on this and an ‘add to contacts’ pop up should appear
Select ‘save’

From the top menu, select “Mail” and then “Preferences”
In the Preferences window – click the “Rules” icon, then select “Add Rule”
In the Rules window – type a name for your rule in the Description field then set up the rule:
‘If any of the following conditions are met: From Contains perform the following actions: Move Message to Inbox’

Outlook 2003 & later
In your inbox find an email from us (
Right click on it
Select ‘junk e-mail’ from the menu
Click “add sender to safe senders list”

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